We are now at the end of the alphabet for the WiseWork ‘A to Z’ and we chose ‘Zeal’ as the final word. The dictionary definition of ‘zeal’ is ‘great energy or enthusiasm in pursuit of a cause or objective’. This is exactly what successful organisations get from their people. They have a productive workforce that applies its energy for the good of the enterprise. But where do they get it from? It comes from the organisational culture, something that…