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Training Workshops

Could your managers improve their skills at managing flexible workers? Do some of them struggle with managing people at a distance? Is there some resistance to changing working practices? If your answer is ‘yes’ then you could benefit from one of our training solutions.

You could find that management and staff attitudes and skills are real barriers to the successful implementation of any changes in working practices. So as well as training managers, you will find that by training your employees in how to take full advantage of flexible ways of working you will gain committed, motivated and more effective staff.  Whether your training involves existing teams or mixed groups, we help them understand the values and vision for the new working environment and the actions they need to take to implement it.

Your training needs can be met either by one of our off the shelf programmes or by workshops that are customised to your requirements. They are practical with short inputs, tips for success and ample opportunities to try out ideas and practice skills in a safe environment.  Our aim is to create a strong bridge between delivery of business needs and the requirement to behave in different ways.

Senior strategy workshop

By attending this workshop you will be able to:

  • Build the business case for new and flexible ways of working: including remote and mobile working
  • Identify the changes in procedures, practices, management, communication and culture that are needed to achieve maximum productivity
  • Develop SMART objectives for flexible working and a plan for the changes required
  • Develop an Evaluation Matrix for identifying the business benefit and a review process

Management skills workshop

As a manger of flexible workers you will benefit from this workshop by:

  • Examining research on the management competences needed in the new working context
  • Benchmarking against this research and identifying areas for change
  • Exploring specific competences in more detail building on existing skills and practices
  • Developing a personal action plan

Employee skills workshop

As an employee you can prepare yourself for flexible working by:

  • Reviewing the changes involved in maximising existing and new flexible ways of working
  • Exploring the impact of these changes on your own working environment
  • Reviewing what being a self motivated and managed employee really means
  • Developing a personal action plan

Facilitated team session

As an intact team you can develop clear working protocols in this session by:

  • Auditing your existing working practices especially in terms of communication, support, performance management, administration, space utilisation, use of electronic social media, team meetings
  • Identifying the gap between present and effective team behaviour to take full advantage of the changes in working environment
  • Agreeing on a team protocol and a personal action plan

Culture workshop

By attending this workshop you will be able to:

  • Understand our model for a culture that supports effective flexible working
  • Assess your organisations culture of against the model
  • Build a shared organisation culture
  • Develop options for actions to improve the weaker areas
  • Prioritise the options and develop personal action plans 

 

Examples of what our training covers:

  • Performance management
  • Staff engagement
  • Team and culture building
  • Communication
  • Influencing
  • Change management

At Hertfordshire County Council, we ran a series of training workshops for  managers who would be moving to new campus offices.  These focused on the key skills required by managers to manage teams working at different times and in a variety of locations. Later, team workshops enabled staff to work together to identify problems, derive solutions and establish new working patterns and styles best suited to helping them achieve their operational, customer-focused and personal targets.

Bath and North East Somerset Council needed an experienced consultancy to design and deliver pilot training programmes for managers and HR staff to support their move to flexible working. We developed detailed workshop designs, supported by trainer notes to enable internal staff to take on the programme delivery.  The workshops were piloted in Children’s Services and developed plans to use flexible working to deliver substantial improvements in recruitment, client contact time, improved staff morale and use of technologies.